Live The Experience! - Sunway Pals

Live The Experience!

Promotion Details & Explanation

We’re taking you on a journey filled with alluring prizes and unforgettable experiences.
From weekly spins and monthly wins to grand experiences, let’s buckle up and hit the road.

a) Grand prizes (Qualifying transaction period: 4 Jul – 31 Dec 2019)
Accumulate 500 Pals Points at Pals Merchants and stand to win! 
Sign up as a Pals Member to get 5 bonus entries for free.
Prizes:
1st - 4D3N stay at Club Med Bali for 2 pax
2nd - 3D2N stay at The Banjaran Hotsprings Retreat for 2 pax
3rd - Dinner in The Sky for 2 pax

b) Monthly Wins (Qualifying transaction period: 4 Jul – 31 Dec 2019)
Be either the Top Monthly Spender, Top Monthly Frequent Spender or Lucky Monthly Spender for Sunway Pyramid, Sunway Velocity, Sunway Carnival or Sunway Putra Mall to win!

c) 
Spin & Win (Qualifying transaction period: 2 Aug – 31 Dec 2019, Fridays & Saturdays only)
Earn 200 Pals Points (Sunway Pyramid, Sunway Geo) / 150 Pals Points (Sunway Velocity, Sunway Carnival, Sunway Putra Mall) in a max. of 3 receipts and spin the wheel to get a prize!

Terms & Conditions

Grand prizes

• Valid from 4 July – 31 December 2019.
• Applicable for all Sunway Pals' retail transactions except transactions made at Sunway Property and Sunway Education.
• Members who sign up for the Sunway Pals Membership for the first time within the campaign period will be entitled for 5 campaign entries upon sign up. No spending is required.
• Each member is entitled for ONE entry for every 500 Pals Points accumulated during the campaign period. Only transactions recorded as points transactions are eligible for entry.
• Entrance for this campaign is automatic and accumulative.
• Only Sunway Pals Memberships which are valid and active at point of winner selection will be eligible.
• A valid registered email and contact number must be available in your Sunway Pals Account to be eligible for entry. If you do not have an email or contact number registered, log in to your Sunway Pals Account and update your information accordingly.
• Winners will be notified based on the existing contact information as of at the end of the campaign period in January 2020.

Monthly Wins

• Valid from 4 July – 31 December 2019.
• Applicable for all Sunway Pals' retail transactions at Sunway Pyramid, Sunway Velocity, Sunway Carnival and Sunway Putra Mall.
• Monthly Wins include 3 categories which are Top Monthly Spender, Top Monthly Frequent Spender and Lucky Monthly Spender.
• Winners will be selected for each of these categories on a monthly basis for each Sunway Pyramid, Sunway Velocity, Sunway Carnival and Sunway Putra Mall.
• Monthly winners will be selected based on the transactions made on that particular month only.
•The transactions made must be recorded as a Pals Points transaction.
• Entrance for this campaign is automatic and accumulative.
• Only Sunway Pals Memberships which are valid and active at point of winner selection will be eligible.
• A valid registered email and contact number must be available in your Sunway Pals Account to be eligible for entry. If you do not have an email or contact number registered, log in to your Sunway Pals Account and update your information accordingly.
• Winners for each month will be notified in the following month based on the existing contact information as of at the end of the respective month. 

Spin & Win

• Valid from 2 August – 31 December 2019 on Fridays and Saturdays only.
• Valid only for transactions made on the same date as stated on the receipt(s) at Sunway Pyramid, Sunway Geo, Sunway Velocity, Sunway Carnival and Sunway Putra Mall.
• A minimum of 200 Pals Points (Sunway Pyramid & Sunway Geo) / 150 Pals Points (Sunway Velocity, Sunway Carnival & Sunway Putra Mall) must be accumulated in a maximum of 3 receipts on the same date at the respective mall to be eligible to participate. Not valid for combined receipts across more than 1 participating Sunway Mall. Only transactions made at Sunway Pyramid & Sunway Geo can be combined with each other.
• The transaction made must be recorded as a Pals Points’ transaction under the account of the presented Sunway Pals Card/Mobile App.
• Spin & Win prize redemption is at The World of Sunway in Sunway Pyramid, Sunway Velocity, Sunway Carnival and Sunway Putra Mall. Prize redemption for Sunway Geo must be completed at The World of Sunway in Sunway Pyramid.
• The Sunway Pals Card/Mobile App and the respective receipt(s) must be presented during the prize redemption to be entitled for the spin.
• Limited to 1 redemption/spin per member per day per mall. Sunway Pyramid and Sunway Geo are combined as 1 mall.
• Sunway Pals reserves the right to substitute any of the prizes with other prize of similar value at any time without prior notice. All prizes are not transferable, not resalable and not exchangeable for other prizes/cash.

GENERAL TERMS & CONDITIONS
• Employees of Sunway Pals Loyalty Sdn Bhd are not eligible to participate and win in this campaign.
• Not applicable for parking credit top up or points conversion to parking credit.
• Sunway Pals reserves the right to substitute any of the prizes with other prize of similar value at any time without prior notice. All prizes are not transferable, not resalable and not exchangeable for cash.
• Sunway Pals reserves the right, at any time to vary, modify, replace, substitute or terminate the campaign without prior notification to members and without being liable in any way to members.
• If the prize winners do not respond to the winner notification email when required or answer the phone calls made within the stipulated confirmation period, the prizes will be considered forfeited and a new winner chosen.
• In the event when a winner needs to collect the prize but did not do so within the stipulated collection period, any uncollected prizes will be considered forfeited.
• Where a prize presentation is applicable, the winners are required to attend the prize presentation to claim the prize. All prize presentations will be held on working days (Monday – Friday) during the hours of 10am – 6pm. The prize will be considered forfeited if the winner does not attend the prize presentation, unless stated otherwise.
• Sunway Pals is not the supplier of the goods or service(s) and makes no representation as to the quality of the goods or service(s) provided.
• The use of the third party services shall be subjected to its terms and conditions and such other conditions that may be imposed by the third party or the relevant merchants supplying the goods or services. Sunway Pals shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the third party services.
• Sunway Pals reserves the right to publish or display the names and photographs of winners for advertising and publicity purposes or any other use as the management deems fit and without prior notice, unless prohibited by law.
• If you do not wish to be featured in any editorial or advertising content in the future, kindly write a letter to Sunway Pals Loyalty Sdn. Bhd., Level 12 Menara Sunway, Jalan Lagoon Timur, Bandar Sunway, 47500, Subang Jaya, Selangor Darul Ehsan or email to sunwaypals@sunway.com.my and your request will be processed within 30 days of the receipt of letter or email.
• By participating in this campaign, participants agree to be bound by these terms and conditions, and the decision of the Organiser.

PRIVACY POLICY

• The protection of personal data is an important concern to Sunway and any personal data collected on this form will be treated in accordance with the Personal Data Protection Notice of the company at https://sunwaypals.com.my/privacy
• Participants are deemed to have read the Personal Data Protection Notice (“Notice”) (as posted on https://sunwaypals.com.my/privacy) and agreed to the processing of their personal information in accordance with the Notice.

Date Period

Valid from 4 July 2019 to 31 December 2019