Convert your BIG Points to Pals Points & redeem these points at over 1,000 Pals merchants spanning from Sunway malls, theme parks, hotels, education, property & medical.

View our full list of participating Pals merchants here:

Conversion Steps:
BIG Points to Pals Points / Pals Points to BIG Points:
Step 1: Download the AirAsia BIG Loyalty app:
Step 2: Open the AirAsia BIG app, select “Get Points” and tap on BIG Xchange tile
Step 3: Select Sunway Pals tiles and click “Convert Now” 
Step 4:  Select “Add an account”
Step 5: Insert Sunway Pals Card No and Sunway Pals password
Step 6: Sunway Pals account has been linked successfully (One-time account linkage)
Step 7: Select points to convert, “tick” T&C box and select “Convert Now”
Step 8: Receive Pals Points (within 3 days) / BIG Points (instantly)


Points Conversion Structure:

Points Conversion

Conversion Rate / Structure

Conversion Blocks

Min Conversion

Max Conversion

From BIG Points to Sunway Pals Points

1,250 BIG Points : 500 Pals Points

Multiples of 500 BIG Points

1,250 BIG Points

NO limit

From Sunway Pals Points to BIG Points

1,500 Pals Points : 600 BIG Points

Multiples of 750 Pals Points

1,500 Pals Points

NO limit

Terms & Conditions:
• Only applicable to Sunway Pals and BIG Loyalty members.
• Sunway Pals and BIG Loyalty reserves the right to refuse, alter, amend, delete or add to the stated terms & conditions or withdraw this promotion at any time without prior notice.