SUNWAY PALS is a loyalty program that awards its members with loyalty points for purchase of goods/service at participating merchants' outlets and Sunway Business Units.
residents of Malaysia and foreigners, aged 18 years old and above are eligible
You can apply for membership at the:
a) SUNWAY PALS website
b) SUNWAY PALS Membership Counter
c) SUNWAY PALS mobile apps on the App Store and Google Play
No, you are unable to register at a participating merchants' outlet. Please refer to Q3 on where you can register.
You can use SUNWAY PALS at participating retailers at Sunway Pyramid, Sunway Putra Mall, Sunway Velocity Mall and other Sunway Business Units. Please visit here for the list of participating merchants' outlet and Sunway Business Units.
No, there is no fee. Membership is FREE.
There is no expiry to the membership.
Subject to changes of the Terms and Conditions.
You do not need to renew your membership as the membership does not expire.
The methods of member identification are:
a) Member ID
b) Membership card
c) QR code in SUNWAY PALS Mobile Application
You can only have ONE SUNWAY PALS account.
There’s currently no limit to the amount of cards you can have but all cards will be under the same account.
You are only able to get additional cards when it is either assigned or given to you by SUNWAY PALS.
The ‘add card’ feature is only available on the SUNWAY PALS mobile app. You just need to tap on the ‘add card’ button and key in the card number and password of the additional card.
You can use any of your active SUNWAY PALS’ cards to collect and redeem points as the points are held in the account, not the cards.