Sunway Pals PIN guide - Pals For Life App

Sunway Pals PIN guide

Promotion Details & Explanation

1. What is Pals PIN?

     A Pals PIN is a 6-digit PIN number that you can set and use to authorize certain Pals Points redemption transactions.

*It functions as another layer of security to safeguard your Pals Points so make sure that no one else besides yourself knows your Pals PIN.


2. When will I need to use my Pals PIN?

     You will be requested to enter your Pals PIN upon redemption of your Pals Points, e-Redemptions, or e-Vouchers through the app at merchant stores. You will need to enter it correctly in

     order for the redemption to proceed successfully. So be sure to remember your Pals PIN!


3. How do I set my Pals PIN?

     Here are the steps to setting your Pals PIN when you first create your account or if you forget your Pals PIN:

      i)    Go to the home page of the Pals For Life app.

      ii)   Click on the ‘Account’ tab at the bottom right.

      iii)  Click on ‘Change PIN’.

      iv)  Enter and re-enter your PIN then enter your account password.

      v)   Press ‘OK’ when you’re done.


And that’s it! You have successfully set your Pals PIN.


Terms & Conditions

Date Period

Valid from 3 May 2021 to 31 December 2021